CRISIS LINE
If you or somebody you know is experiencing serious mental health problems, call Toll free, 24 hours a day.
WITHIN OTTAWA 613-722-6914
OUTSIDE OTTAWA 1-866-996-0991
There are two components to the mental health crisis response in the community to help people with serious mental health problems. This could include situation crisis, psychosis, severe depression or anxiety, or suicidal thoughts (not needing immediate medical attention).
Mental Health Crisis Line
- The first point of public access to the mental health crisis response system.
- Serves people 16 years of age and over.
- Provides toll free, bilingual telephone access 24 hours / 7 days a week.
- Staffed by trained volunteers, supported by professional staff.
- Provides screening, assessment, referrals, support in a crisis, suicide intervention and transfer to the local crisis team or to emergency services when advisable.
Local Crisis Team
- Local Crisis Team works closely with hospital emergency rooms, psychiatrists and police to ensure a safe and comprehensive response.
- Services include crisis intervention, assessment, consultation, and links to community supports in a least intrusive approach to enable individuals in crisis to remain in their own environment.
- Consultation and advice can be provided to family.
- Follow-up and support can be provided for certain cases to help resolve the crisis.
- The local Crisis Team is composed of Crisis Counsellors, Registered Nurses and/or Social Workers.
The Mental Health Crisis Line services the people in the Champlain District.
Counties of Prescott Russell |
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Renfrew County |
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